Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help Center integrated into our Web Site Control Panel. It boasts an immense database with regularly asked questions and in–depth how–to articles compiled by our skilled client support staff.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of educational video tutorials that visually illustrate how to remedy a common problem related to your Linux cloud website hosting account. You’ll find the tutorials in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 technical support service and include a one–hour support ticket response guarantee. Our well–trained techs will be available day and night and will fix any issue that you might come across within maximum 1 hour after the trouble ticket submission. In the majority of instances, a response will be given to you in less than twenty minutes.