1 hour ticket response
We are devoted to delivering a fast and proper reply to each trouble ticket sent by a customer. Our competent client service staff members will review your situation and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average support ticket response time has proven to be twenty minutes.
A Top–Quality Customer Service
Each member of our technical support team has several years of experience in the Linux cloud website hosting field and the majority of them have been with us for at least five years. They are all prepared to reply to all your requests in the most professional manner possible.
An Intuitive Help Section
To help you get a quick suggestion on how you can use a certain service, we have incorporated a very intuitive Help Center section in our Web Site Control Panel. You can search through a big collection of web hosting account management articles and website management articles, check out our F.A.Q. library or check out our educational video tutorials.