Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Guarantee

  • Our crew of technicians will do their best to answer to your advice tickets within up to 1 hour. If, however, the problem you have experienced calls for assistance from our Admin =Team,= we are going to send the ticket to the administrator on shift and will write a note to let you know.

  • Top quality support service

  • Professional Customer Assist Service

  • Our client support Dept is going to be working for you 24/7/365 to to respond to all assistance request tickets that you send to us. We offer tech help for all software programs that are pre–configured on your hosting server. These include our custom built Web Site Control Panel, the chosen OS as well as the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Site Control Panel that is available cost–free along with your virtual server, you can easily find an informational Help section, that features all that you should be informed about when monitoring your websites and programs. We have integrated a wide selection of how to articles and video courses that illustrate the general website management duties in an easy to comprehend form.