Regardless of the fact that the hosting service offered by the different companies is relatively identical, each provider has a personalized platform with its own modifications and ways to perform particular tasks. In this case, an information-loaded knowledge base will be rather helpful both for people with little or no past experience and for technically knowledgeable individuals who will at some point find out how particular procedures are completed, but will waste precious time in the process. The objective of such a knowledge base is to make the service quick and simple to use, sparing users loads of time and efforts. The consequence is more satisfied customers, since they can quickly find the info they wish, and significantly less work for the client support team, because usually the vast majority of the queries and difficulties that clients have got are already listed in the knowledge base. On the condition that the articles are well-written and cover more topics, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Website Hosting
All Linux cloud website hosting that we are offering feature an extensive knowledge base where you can find all you need to know with regard to your web hosting account. Irrespective of whether you are intending to set up a brand-new MySQL database, to forward a domain by means of an .htaccess file or to set up an email address on your desktop PC or mobile phone, you can just check our help articles and all the information that you require will be there. When you visit a given section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that you can access through it. If you want to check the full article list and get familiar with all the features that Hepsia is offering, or only to read general info about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to cover any difficulty that you might bump into, but if you do not find the information that you’re searching for, you can always contact us, as our customer service staff members are at your disposal 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers include a rich online article repository where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we use. We’ve compiled it based on the feedback that we have acquired from our customers throughout the years and, as a consequence, our articles tackle specific problems that you could encounter and propose the fastest way to correct them, for example getting a 500 Internal Server Error message or being unable to send e-mail messages from your PC although you have the correct SMTP settings. The articles are available in each single section of the Control Panel and you can check them whenever you want. They can help you enlarge your knowledge not only about our services, but also about the web hosting sphere as a whole, as they offer in-depth instructions and general info such as what cron jobs or file permissions are.