Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What type of services exactly can VPS and dedicated server users take full advantage of?
One of the common reasons to get a server of your own is the fact that you'll have 100 % control over the software environment and you may install anything you'd like. This will enable you to run applications which need certain software to be present on the hosting server, which isn't possible with a shared hosting server in which you'll be able to install software only within the account, but not on a root level. If you aren't very experienced with this sort of matters, nonetheless, you may encounter complications due to the fact that managing a server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our admins can take care of various tasks that should be carried out or can resolve a variety of problems that you could face.
-
Installation and Troubleshooting in VPS
You may add the upgrade with several clicks whenever you require it and irrespective of the
virtual private servers plan which you have chosen. This could be done either during the order procedure when you think that you'll need help from the very beginning or at a later time from the virtual private server billing Control Panel if you have problems with any program on the machine. Our experienced admins can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you can use it anytime. Most tasks take less than that, so the remaining time will be available for the future and you will be able to see it inside the billing Control Panel constantly. You could use the upgrade as a separate service or on top of the thirty minutes of custom work that are a part of our Managed Services upgrade.
-
Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any one of the
Linux dedicated hosting services which we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your web server is ready, you'll be able to acquire the upgrade during the hosting server signup process, or if you need something to be done later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 1 hour of work from our admins on your hosting server, so in case you come across any difficulties to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our experts shall aid you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in the event that you don't have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.