A live chat is a real-time method of communication between a website hosting supplier's support crew and its customers. It is an efficient way to receive some info about the website hosting services or have some problem resolved since you're speaking with a live representative. The advantages of using a real-time chat service instead of calling or opening a trouble ticket are the reduced chance of mistakes when you exchange data like usernames or domain names, the quicker response time as the communication is live plus the fact that you don't need to stay on the chat constantly - you'll be able to do something different while the representative examines the issue involved. What's more, you are able to connect with a live chat room from any computer which is connected to the web, avoiding the phone fees that you'll have to pay if you're calling to a different country.
Live Chat Support in Cloud Website Hosting
As part of the support services that we provide for our Linux cloud website hosting, you will find live chat support which is online twenty-four seven, even on holidays. You are able to contact us no matter if you already own an account or not, as we will support you with pretty much anything, ranging from supplying you with general information regarding our services if you are not our client yet and you're interested in purchasing one of our plans, to assisting you with setting up an email account in an email client. Some problems are more technical and time-consuming, which means that you'll have to take advantage of the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as standard with our services, so that whenever you have any questions for our Linux semi-dedicated hosting services, you will be able to get in touch with our customer care team anytime no matter if you've already obtained an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and problems, still we will assist you with quite a few technical questions too. We will help you select the ideal package for your websites if you don't have an account yet, we can reply all of the billing questions or issues you could have or we can assist you with setting up your new email address on your PC or smartphone - all the aforementioned will be done timely since our live chat service is accessible all day, each and every day. Whenever you require support, you can chat with a representative and save considerable time.